EMEA +44 (0) 207 381 7840 USA +1 702 783 3360 ASIA +81 3 5846 8842 [email protected]

Engineering Excellence & Turnkey Lifecycle Support

Our Global LED Screen Services

EMEA Hub & Global HQ

London, United Kingdom

Comprehensive design lab, factory-level test facilities, training suites, and regional depot logistics.

+44 (0) 207 381 7840
Americas Operations

Las Vegas Pixel Depot, USA

Component-level module repair, extensive buffer stock storage, FAT staging, and technical field services.

+1 702 783 3360
Asia-Pacific & Supply Chain

Shenzhen & Tokyo Hubs

Resident engineering teams enforcing boots-on-the-ground manufacturing QC, sourcing, and delivery audits.

+81 3 5846 8842
End-to-End Capabilities

From Sketch to Screen: Built to Perform

Every tier of our global service ecosystem is engineered to de-risk high-stakes LED procurement for AV consultants, architects, system integrators, and venue operators worldwide.

Consultative Design

We transform architectural concepts into precision engineered displays, guiding procurement teams through component hierarchies, mechanical tolerances, and bespoke curve geometries.

  • Structural & sub-frame load calculations
  • Curved, faceted & center-hung designs
  • Acoustic and transparent integration

Precision Site Surveys

Physical site audits capture real-world structural data, electrical headroom, line-of-sight constraints, and thermal dynamics to eliminate costly retrofits during deployment.

  • 3D laser point-cloud space validation
  • Structural anchor & wind-load analysis
  • Pre-construction collaboration with architects

Product Specification

We match driver ICs, diode encapsulation (SMD vs COB), and refresh rates precisely to viewing distances, ambient lumens, and camera capture requirements.

  • BTU thermal dissipation analysis
  • Total Cost of Ownership (TCO) profiling
  • Broadcast refresh & moiré mitigation

Factory QC & FAT

Our resident engineers personally supervise every step of module assembly, wave soldering, and 72-hour aging before conducting strict Factory Acceptance Testing (FAT).

  • Full-white uniformity & grayscale verification
  • Environmental chamber stress testing
  • Pre-shipment batch sign-off certificates

Planning & Logistics

International shipping is mapped down to individual flight cases and custom sea freight crates, barcoded to match floor plans for rapid unpacking and site handling.

  • Custom shock-damped flight casing
  • Tariff classification & duty handling
  • Staged site arrivals synchronized with trades

Project Management

We work shoulder-to-shoulder with AV integrators as an engineering extension, handling LED rigging coordination, data topologies, and power sequencing.

  • Dedicated lead display engineer assignment
  • Collaborative milestone tracking
  • Risk mitigation on complex architectural builds

Installation & Commissioning

From turnkey site mechanical builds to white-label supervisory support, we align seams, balance color temperatures, and calibrate panels to sub-millimeter tolerances.

  • Sub-millimeter Z-axis panel alignment
  • Full optical spectrometer calibration
  • White-label delivery under integrator branding

5-Year Warranties & SLAs

As the first in the industry to establish 5-year standard coverage on core IP products, our custom SLA frameworks guarantee rapid turnaround and guaranteed response windows.

  • 5-year warranty on core digiLED intellectual property
  • Tiered critical SLA uptime contracts
  • Harsh environment warranty extensions

Technical Support & Repair

Our Las Vegas and UK Pixel Depots feature darkrooms and microscopic soldering benches, retaining customer diode batch spares for a full decade.

  • 10-year same-bin diode spares continuity
  • Component-level board & trace reworking
  • Direct access to seasoned engineers

Accredited Training

We train project specifiers, AV consultants, and installation crews through structured hands-on courses covering mechanical leveling, electrical grounding, and signal topologies.

  • Certified digiLED installer courses
  • Technical masterclasses for consultants
  • On-site commissioning mentoring

Contract Manufacturing

Global brands leverage digiLED engineering for turnkey OEM/ODM production. We manage sourcing, testing, and firmware configuration under strict confidentiality.

  • Proprietary chassis & PCB layouts
  • White-label casing and branding options
  • Shenzhen QA hub deployment

digiLED ZEUS® Integration

Incorporate globally patented zero-watt standby power automation into your display topology, reducing venue thermal load, energy spend, and operational carbon footprint.

  • True zero-power standby draw
  • Official Made in Britain engineering status
  • Live in 130+ premier installations

Collaborate With Our Engineering Team

Have an upcoming tender, bespoke architectural installation, or technical RFP? Connect directly with our display engineers for specification guidance, structural feasibility, and budget estimations.

Proven Deployments

Global Projects Backed by Our Services

From Premier League stadiums to flagship retail rollouts and immersive venues, explore how our technical services ensure flawless performance across major commercial installations.

Procurement FAQ

Technical Service Questions & Answers

Critical operational clarity for project engineers, procurement directors, and systems integrators.

What role does digiLED play in custom LED display procurement?
We operate as your dedicated engineering and procurement safeguard. Rather than tying you to a single rigid production line, we evaluate your project constraints, select the ideal specialized manufacturing partner, control component sourcing, and oversee manufacturing and Factory Acceptance Testing (FAT) with resident engineers.
Where are digiLED support hubs and repair facilities located?
Our Global HQ is based just outside London, UK, housing comprehensive R&D, showrooms, and warehouse logistics. In North America, we operate the Las Vegas Pixel Depot for full component-level repairs, spares warehousing, and regional training. In Asia, our engineering hubs in Shenzhen and Tokyo manage factory floor quality control and regional supply networks.
What applications and architectural formats are supported?
We specialize in the upper tier of mission-critical and architectural LED installations: complex concave/convex curves, column wraps, stadium center-hungs, perimeter fascia ribbons, acoustically transparent cinema walls, high-bright DOOH billboards, and virtual production broadcast studios.
How does digiLED handle spares continuity and long-term warranties?
We established the AV industry benchmark by offering comprehensive 5-year warranties as standard on our core IP products. Crucially, we secure batch-matched diode lots during initial manufacturing and store them within our UK and Las Vegas Pixel Depots, guaranteeing identical bin color matching and repair capability for up to 10 years.
How does digiLED ZEUS® integrate with newly engineered displays?
digiLED ZEUS® is our globally patented, UK-manufactured intelligent power tool that safely powers down LED displays so they draw zero watts on standby. Compatible with any screen topology or scale, ZEUS eliminates vampire power draw, reduces cooling loads, and generates measurable energy cost savings across intermittent-use venues.